HomeRefund and Returns Policy

Refund and Returns Policy

Company: GROWTH CORE LIMITED
Company Number: 78501741
Email: contact@advrigo.com
Address: Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy Central, Hong Kong S.A.R.

1. Overview

At GROWTH CORE LIMITED, we strive to ensure our clients and customers are satisfied with our products and services.
This Refund and Returns Policy outlines the terms under which you may request a refund, replacement, or cancellation.

By purchasing or subscribing through our website [Insert Website URL], you agree to the terms below.

2. Digital Services and Subscriptions

For marketing, digital, or consulting services provided by GROWTH CORE LIMITED:

  • Non-Refundable Once Delivered: Due to the customized and intangible nature of digital marketing and consulting services, completed or delivered work is non-refundable.
  • Cancellations: You may cancel a service before it has been initiated or within a specified timeframe (typically 24–48 hours after payment), provided no work has begun.
  • Performance Disclaimer: Marketing outcomes (such as leads, conversions, or ROI) are influenced by external factors beyond our control, and we do not guarantee specific performance results.

If you wish to cancel before service commencement, please contact us at contact@advrigo.com with your order details.

3. Physical Products (If Applicable)

If your purchase includes physical items (e.g., promotional materials, merchandise, or printed materials):

  • Return Period: You may request a return within 14 days of receiving the product.
  • Condition: Returned items must be unused, undamaged, and in original packaging.
  • Shipping Costs: Customers are responsible for return shipping unless the item is defective or incorrect.
  • Refund Processing: Once your return is received and inspected, we will notify you of the refund status. Approved refunds will be processed to your original payment method within 7–10 business days.

4. Defective or Incorrect Items

If you receive a defective, damaged, or incorrect product, please contact us at contact@advrigo.com within 7 days of delivery.
We will arrange for a replacement, repair, or full refund depending on the issue.

To expedite the process, please include:

  • Your order number
  • Photos or evidence of the defect
  • A description of the issue

5. Non-Refundable Items

The following are non-refundable:

  • Completed marketing campaigns or consulting sessions
  • Subscription periods already used or partially used
  • Gift cards or promotional credits
  • Downloadable digital content once accessed or downloaded

6. Late or Missing Refunds

If you have not received your refund after 10 business days:

  1. Check your bank or credit card account again.
  2. Contact your payment provider for delays in processing.
  3. If the issue persists, reach out to us at contact@advrigo.com for assistance.

7. Changes to This Policy

We reserve the right to update or modify this Refund and Returns Policy at any time.
Any changes will take effect immediately upon posting on this page, with an updated effective date.

8. Contact Us

If you have any questions about our refund or returns process, please contact:

GROWTH CORE LIMITED
Email: contact@advrigo.com
Address: Unit 2A, 17/F, Glenealy Tower, No.1 Glenealy Central, Hong Kong S.A.R.